UK Based Digital Banks Reach Important Time

Surveys by finance site Smart Money People and RFI Group both point to an important time for UK based digital banks; Starling Bank and Monzo were the top two banks in customer satisfaction according to Smart Money People; RFI Group found UK customers willing to use a digital only bank dropped from 78 percent to 54 percent in the past year; while the digital only banks please customers more they are beginning to run up against incumbent competition for a similar experience; digital only banks need to begin thinking about building long term businesses as the old guard catches up. Source.

Todd is the Chief Product Officer of LendIt Fintech.

He is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists.

He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences.

He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.

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