TD Ameritrade Transforms Communications with Slack

TD Ameritrade has transformed the way they communicate internally by switching from email to Slack; the switch has led to a more streamlined process and has helped to rework their quarterly earnings preparation; using slack has helped to cut down the quarterly earnings prep to 2 weeks and 3 in-person meetings from 3 weeks and 8 in-person meetings; “We’re excited to be on forefront,” said Kim Hillyer, Managing Director of Corporate Communications at TD Ameritrade. “I know a lot of people at other companies with large legacy systems are thinking about how to improve information flow and make it easier to communicate.”; the company is still working to improve how they use Slack as messages are still mostly done through direct message instead of public channels or workspaces. Source.

Todd is the Chief Product Officer of LendIt Fintech.

He is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists.

He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences.

He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.

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