JPMorgan Chase and Wells Fargo announced their earnings late last week and digital channels continue to be a growing force at the banks; JPMorgan Chase saw a 13 percent jump in active mobile customers to over 30 million; Wells Fargo’s growth was not as pronounced at 3 percent to over 21 million active mobile customers; this points to a broader industry trend where according to Business Insider’s Mobile Banking Competitive Edge study 83 percent of respondents use mobile banking; some recent trends the study has also seen include more attention to security, mobile transfers and users asking for more advanced features. Source.
Given the demise of Finn by Chase announced yesterday, American Banker talks with a number of industry insiders to get...
Yesterday BBVA launched their new mobile app, called Mobile 9.0; the multinational bank localized the app for each country and...
Alkami’s white label technology has helped to provide mobile banking apps for credit unions and banks; they just raised a $70mn series D round led by General Atlantic, with participation from MissionOG, S3 Ventures and Argonaut Private Equity; the company has a SaaS model where they charge banks on the number of users per month; they plan to use the new infusion of capital to grow their sales and invest in innovation. Source.
Big banks like J.P. Morgan Chase and Wells Fargo have developed new mobile only banking apps in an effort to attract younger customers; “It’s about helping people start in banking and doing it in the way that fits their lifestyle,” said Steve Ellis, executive vice president and head of the Wells Fargo Innovation Group, to Business Insider; the banks are looking to get users at a younger age then keep them over the lifetime with additional product offerings; focusing on the consumer experience and new technology will help the banks to claw back some of the market that fintech companies have taken. Source.
There are more offerings today for kids and teens to get started managing their finances.
After seeing more than 25 percent growth of mobile users in 2017 Citi’s mobile banking app is now poised to...
Citigroup reported that the number of customers using its mobile app rose 25% to 10 million from the first quarter...
Fintech banking app Point (not be to be confused with the real estate fintech) has announced its first major round...
M-Pesa is now in 11 countries, has more than 30 million users and helped to lift thousands of people out of poverty; Business Insider took a trip to Kenya to get a look at how the app works and the effect it has had on the region; 80 percent of mobile banking in Kenya is done through M-Pesa and people use the service for groceries, paying off debts with friends and more. Source.