When Digital launched in 2015 the company used chatbots to help users save money; Ethan Bloch, founder and CEO of Digit tells American Banker “We think chatbots haven’t lived up to their promise,” he said. “So we are done believing they will.”; the company has started using graphical interfaces that users tap for information instead of having them type in queries; this is the second change to the app recently, following the recent decision to charge users. Source.
This week Digit announced it was launching a savings bot which will operate on Facebook's messenger; to date users have saved over $350 million with the app which tracks income and spending and subsequently transfers small amounts of money to a savings; the company is also rolling out a financial goal program using artificial intelligence which will allow users to set savings goals and timelines. Source