Remittances Rapidly Become All Digital

Remittances have always been extremely important to a certain segment of the economy and the process has been dominated by going to a local store to send the money home; while digital remittances have accelerated in recent years the current crisis has dramatically reshaped the market; companies like Western Union, MoneyGram, WorldRemit, Remitly and TransferWise have all seen big growth since the onset of the pandemic; the companies are also asking the the same question, will the behavior last after the crisis subsides; Western Union has seen digital transactions account for 32 percent of their consumer business in April and MoneyGram reported digital transactions rose to 28 percent; WorldRemit saw 150 percent year on year growth in customer activations for March and April; Remitly and Azimo both saw 100 percent growth in customer additions month on month; receiving the money is the other side of the equation and that is still predominantly done with a cash pickup, though some markets are seeing changes; like many of the current trends in finance remittances might be seeing a long term shift in how the process is done, though some leading players are better positioned than others. Forbes

  • Emily Donato

    With efforts in many different areas of the team, she helps manage, organize and execute digital and event content. She works with webinars, podcasts, social media along with managing the hundreds of speakers that attend our conferences. Emily was a part of the Zimmerman Advertising Program at the University of South Florida. She graduated in 2019 receiving a Bachelor of Science in Business Advertising.