Fintech Junkie Delves into Relationship Banking

Frank Rotman, a founding partner at QED Investors, pens the popular Fintech Junkie blog and in his latest article he attacks relationship banking; he found that bankers don’t really grasp relationship banking because they are not treating their customers any differently to non-customers; he argues that when it comes to their customers most banks are “executing transactions for vs. building relationships with them”; this is why there is an opportunity for a new kind of bank, a “vertical bank” that can serve a a group of customers with similar wants and needs. Source.

  • Peter Renton

    Peter Renton is the chairman and co-founder of Fintech Nexus, the world’s largest digital media company focused on fintech. Peter has been writing about fintech since 2010 and he is the author and creator of the Fintech One-on-One Podcast, the first and longest-running fintech interview series.