Coinbase Adds Customer Support Line

Coinbase announced a new customer support like to help users and expand customer service operations; according to Business Insider the call agents can only handle verification issues and unlocking accounts; the company has seen their user base skyrocket but at the same time the amount of issues and complaints have also gone up dramatically; adding more support is something they hope will help to provide an overall better experience. Source.

Todd is the Chief Product Officer of LendIt Fintech.

He is the host of PitchIt: the fintech startups podcast, a weekly interview show featuring emerging fintech founders and leading venture capitalists.

He is responsible for leading the content team which covers fintech through daily & weekly email newsletters, editorial, virtual events, and in-person conferences.

He has been covering fintech, banking, and venture capital for more than 15 years, including speaking regularly at industry events.

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