Barclaycard’s New CIO on US Market, Technology and Competition with Fintechs

Barclays recently announced Shelton Shugar as the new CIO of the credit card division; in a Q&A with American Banker, Shugar discusses how they plan to compete in the US payment space and ultimately compete with fintechs; he also talks about the company’s cloud computing strategy as well as his perspective on voice recognition and chatbots. Source